Privacy Policy

At Tuk Tuk we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.tuktuk-bites.be and place orders for takeaway food and related services.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information:

Name
Email address
Phone number
Delivery address
Payment details (processed securely via third-party providers)

Non-Personal Information:

Browser type
IP address
Device information
Website usage data through cookies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your orders or account
Improve our website and services
Send promotional offers (only with your consent)
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Delivery partners and restaurants to fulfill your order
Payment processors for secure transactions
IT service providers for website functionality
Authorities, if required by law

4. Cookies and Tracking

We use cookies to enhance user experience, analyze website traffic, and support marketing efforts. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at hello@tuktuk-bites.be.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 hello@tuktuk-bites.be
📞 03 877 18 36
📍 Lange koepoortstraat 5, 2000 Antwerpen